So, my job involves knowing things. The title is "Knowledge Lead" which isn't a great title, but a significant portion of my day is devoted to answering questions. I've noted a very unfortunate habit the other employees have, which is that they will present me with a situation. I will give them an answer, a guide to next steps, or tell them that we can't really do anything. Their immediate response is to repeat what they've already said. Here's an example:
Unfortunate Fool: I have a schedule and they want to bill to two doctors from it.
Me: OK, go to Appointments>Change Provider and edit the bill books.
UF: But I don't see Dr 2's name.
Me: That's irrelevant. They are changing the existing schedule, so look for the existing schedule name.
UF: But they have a schedule and want to bill to two doctors from it.
Me: Right, that's what I told you already.
UF: But I don't see Dr 2's name.
Me: I know that. You need to stop repeating what you've already told me and follow my instructions.
UF: But...there's no Dr 2 name.
Christ alfucking mighty.