Forostar
Ancient Mariner
It's going worse with Apple. Their systems fail, and they sell less:
Steve Jobs' Greatest Failure
And the working conditions are still bad:
Steve Jobs' Greatest Failure
American Customer Satisfaction Index study revealed that Samsung has moved ahead of Apple in the handsets category. A Forrester study of customer satisfaction with tech companies showed that, just from 2013 to 2014, Apple fell behind Samsung, Sony and – horror of horrors! – Microsoft.
And the working conditions are still bad: