And yet, everybody buys it (iHate)

It's going worse with Apple. Their systems fail, and they sell less:

Steve Jobs' Greatest Failure

American Customer Satisfaction Index study revealed that Samsung has moved ahead of Apple in the handsets category. A Forrester study of customer satisfaction with tech companies showed that, just from 2013 to 2014, Apple fell behind Samsung, Sony and – horror of horrors! – Microsoft.

And the working conditions are still bad:
 
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